I purchased this intro with the intention to make holiday videos for our family while we cannot be together. It doesn't function as advertised. The text objects do not render properly, even though I very carefully followed the provided instructions. I opened a help request, which wasn't very helpful at all. Unfortunate outcome. I was not able to use the intro at all.
Sorry for troubles you have faced here its working fine for me and all others also, no complaint from anybody, please check your timeline layers you might have accidentally switched of those text layers. I sent an attachment of screenshot of my downloaded and opend file in davinci :)
I would still like to sort this out. I've been through all settings. The timeline layers are active and enabled. The text objects are enabled. Only the "your company" layer is rendering. I've compared all of the settings with that layer and the others and haven't found the issue. Any further suggestions?
Please mail me your downloaded zip file let me check the problem :)
Yes, happy to. Evanto market messaging doesn't seem to allow attachments. I have continued to work with it as well. Changing the font causes it to render as you would expect. Which surprised me. It could be an issue with the specified font on my system. checking that further.
Happy to here this from you, thank you very much for purchasing :)